15
Any diffusion, publication or exploitation requires to cite the source: International Observatory of
Management Control - DFCG – Decision Performance Conseil
THE MANAGEMENT CONTROL IS MOSTLY NOT ORGANIZED AS A SHARED SERVICE
CENTER (SSC)
Almost 75% of the respondent companies have not implemented a Shared Service Center within
their management control organization. Nevertheless, SSC is this year 23.5% compared to 20.5%
last year, thus showing an increasing trend.
We may distinguish two groups: Europe and the Americas are similar (77% have no SSC), whereas
Africa & Asia are more organized as SSC (around 34% of respondents; trend confirmed from 2013).
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Europe
Africa
Americas
Asia
Direct report by geographical area
Other Support Functions
Operations
Management Control
Finance
General Management
IAFEI Quarterly | 15