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45

Any diffusion, publication or exploitation requires to cite the source: International Observatory of

Management Control - DFCG – Decision Performance Conseil

THE COMPETENCIES NEEDED BY THE FUTURE FINANCIAL CONTROLLER FOR GREATER

EFFICIENCY

Change Manager?

Like the technical and/or organizational means (tools, data growth,

cross-cutting

, working in

project mode, etc. ...), the competencies needed for a Financial Controller will no longer be the

same as today. In fact, "making numbers speak," being a "project manager", communicating,

persuading, negotiating: these are all competencies that the Management Control function will

have to learn.

Specifically, the Management Controller must upgrade his/her simple role of guarantor of the

accuracy of financial information (which remains essential, however) to a broader role as a

"Change Manager". Now supporting the Directors in the development of a more predictive

business vision implies learning to work increasingly on the basis of "a priori”; although so far

Management Control has been more used to dealing with current and historical accounting data.

In this context, it seems logical that maintaining the control function competencies remains

ensured (e.g. nowadays, the mastery of a foreign language or the acquisition of certificates are

taken for granted). IT control and negotiation techniques (including skill of persuasion) will have

to be part of the toolkit of the Financial Controller to allow her/him to be relevant both technically

and in the field of communication. For Controllers, the need to strengthen listening competencies,

as well as synthesis and analysis is reported, so that they are ready to deal with the evolution that

awaits them in the coming years. Thus, they could become a key player in supporting change.

Learn Foreign language

Get Professional certification

(CIMA….)

Get Communication /

Negociation skills

Get Change management skills

Get broad IT knowledge

IAFEI Quarterly | 45