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47

Any diffusion, publication or exploitation requires to cite the source: International Observatory of

Management Control - DFCG – Decision Performance Conseil

tools, the Controller has appropriate resources to become the first officer of the company's

performance.

TOPICS CONSIDERED IMPORTANT IN THE NEXT 3-4 YEARS

In terms of topics dealt with by Management Control, improved Organizational Efficiency and

Process remains, of course, a central issue. But the Management Control function should

strengthen its involvement as a “Business Partner”: traditionally supporting the operational

departments (Reporting, Forecasting, work with the Operational Teams); It seems Management

Control

is struggling to take any substantial partnership and consulting role. Increasingly, this role

should be supporting the implementation of strategic decisions made by the Management of the

company (ad hoc studies, specific dashboards ...). Finally, in a complex environment, the issues

related to Cash and Financing will be a priori topics that remain important over time for the

majority of respondents.

WHAT ROLE OR POSTURE IN THE FUTURE FOR MANAGEMENT CONTROL?

The majority of the respondents consider themselves as Leaders in Change Management. It is a

trend observed in all age groups. For the group of 20-29 years, in particular, their function is

projected to be at the level of "Business Performance Management": in other words, beyond the

financial and technical dimension, the projected function will focus on achieving the targets set

up by the upper Management. This internal advisory function then can grow in opportunity and

meaning. It is the same for the 60 year-old range participants, and this is consistent since they are

more experienced and have a good understanding of the organization; they can be key actors in

the Change Management.

IAFEI Quarterly | 47