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Again this year, 50% of respondents have a

redesign or change project for their IS

management tool

The majority of respondents who have no project for a change work in small companies (71% have fewer than 1,000

employees, 83% are not listed, 47% show a revenue under 50 million). Proportions are the same for companies that

have no project for redesigning their management system (respectively: 74%, 86%, and 51%).

The trend shows that system redesign is preferred in the longer term, whereas simple system adaptations or

expansions are preferred in the short term.

We observed that North-American companies are more prone to redesigning their system within the next 6 months

than French companies who prefer expanding their system. This cultural difference may show more ambition within IT

departments in the US, and perhaps more realism and pragmatism too.

The profile of our US respondents provides an explanation: a majority of the US companies are small but listed, with

fewer than 1,000 employees, a small revenue figure, but they are probably expecting a significant growth.

͞

We are currently working on a redesign project of our

country-wide management system, in order to cover our cost analysis and reporting capabilities at both national

and regional level

͟

Eric Masegosa,

Controlling Director / Chief Officer, Etablissement français du Sang Ile de France (French Blood

Institute)

Fig. 27 Time frame to expand or redesign information system tool

The reason for not starting an IT project for changing the management system is the lack of budget or human

resources (42%) and the lack of methodology or organizational instability (22%).

The choice of the information system is a prerogative of the Group

Companies look for standardization of their information system. This is the main tendency, independently of the

geographic localization and the listing (or not) of the company. However, the rate is higher in the industry sector (70%)

than in the banking-distribution sector. It is possible that, in the banking-distribution sector, the number of customers

and their geographic proximity lead companies to prioritizing adaptability and agility regarding the process of

standardization.

0

10

20

30

40

50

60

France

USA

Other

countries

Change within 6 month

by country

Redesign within 6 month

by country

IAFEI Quarterly | Special Issue | 32